Dangerous Goods Training Centre Pty Ltd ("DGTC") is committed to protecting the privacy of our learners, clients, employees and members of the public. This Policy sets out how we collect, store, use and disclose personal information.
Our Commitments
- DGTC takes all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes restricted access to electronic files, secure storage of paper files and secure backup of all data.
- You are within your rights to request that updates be made to information that you feel is incorrect or out of date. Please contact the office to amend such information.
Audits and Government Access
DGTC is subject to audits by governing bodies. Access to your training/information file may be requested by, and provided to, government officers as evidence of audit reasoning. These bodies may include the Australian Skills Quality Authority (ASQA) and other governing State or Territory bodies including the Environmental Protection Authority.
Third-Party Access
Your training/personal file is unable to be accessed by a third party unless you provide written permission that identifies the content you wish to be made available to the third party requesting such documents.
Cookies and Website Analytics
Our website uses cookies and similar technologies to understand how visitors use the site so we can improve it.
- First-party analytics. We set cookies to recognise a browser across visits and to count sessions, and we record pages viewed, links and buttons clicked, the time spent on each page, the referring website, broad device and browser type, any campaign tags in the link you arrived from, and your IP address. We use this to understand how visitors move through the site so we can improve it. This information is first-party (held by us) and is not used to identify you by name. We do not record anything you type into forms (such as your name, email or payment details) as part of this analytics. If you opt out, we do not collect this behavioural information; we keep only a record that you chose to opt out.
- Third-party tools. Where enabled, we use Google Analytics, the Meta (Facebook) Pixel and the LinkedIn Insight Tag to measure traffic and the effectiveness of our advertising. These providers may set their own cookies and handle data under their own privacy policies.
- Your choice. A notice appears on your first visit. You can opt out of analytics and advertising cookies at any time using the "Opt out" option in that notice. Essential cookies needed to run the site — for example, to keep you signed in or to hold your shopping cart — are always used.
We do not sell your personal information.
Legislative Framework
DGTC is subject to the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000 and as such is committed to respecting the privacy of all learners, clients and employees. We will adhere to the thirteen (13) Australian Privacy Principles.
For more information on the Privacy Act, refer to www.oaic.gov.au.
Contact
To make a request to access, correct or amend your personal information — or to raise a privacy concern — please contact our office. Privacy complaints will be managed in accordance with our Complaints and Appeals Policy.